How to set up a Request - Submitters Report

The Request - Submitters report will display a Treemap of the number of submissions by User for that request. For demonstration purposes, we are using the General Support Request.

Action Enabled

The action enabled by this report will allow you to identify your users. The people who are submitting your form the most should be able to provide you with feedback improvements for continuous improvement.

Sample Report

General Support Request - SubmittersGeneral Support Request - Submitters

Report Definition

Database Table:

general support request

Note: This will be the table name for whichever service/request you want to display.

Search Criteria:

'c_createdAt' >= "01/01/2017"

Fields Displayed:

  • Submitted By: c_submittedBy

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