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Kinetic Platform Docs
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Platform GuideAPI ReferenceReleasesFAQ's

Getting Started

  • Introduction
  • Why Kinetic?
  • Key Terms
  • Roles & Skillsets
  • Training Options
  • Kinetic Platform Architecture
  • FAQ's

Component Docs

  • Attributes
  • Forms
    • Configuring Form Settings
    • Anonymous Forms
    • Building a Form
    • Default Field Values
    • Events
    • Field Render Attributes
    • Conditional Expressions
    • Display and Advance Conditions
    • Working with Attachments
    • Validating fields with Patterns
    • Customizing with Javascript
    • Extending Forms with Custom Widgets and Libraries
    • Bridging with Javascript
    • Subforms
  • Kapps (Kinetic Apps)
    • Configuring Kapp Settings
  • Models (Bridge Models)
  • Plugins
    • Bridges
    • Filestore
    • Handlers
  • Security
    • Security Policies
    • Security Policy Basics
    • Security Policy Definition Basics
    • Bindings - Space Security Definitions
    • Bindings - Kapp Security Definitions
    • Security Policy Definition Samples
  • Spaces
    • Space Settings
  • Submissions
  • Translations
  • Users
  • WebAPIs
    • What it means that the Kinetic Platform is developed API First
  • Webhook Jobs
  • Webhooks
    • Space Scoped Webhook Events
  • Workflows
    • Building a Workflow
    • Trees
    • Routines
    • Deferrals
    • Runs
    • Looping within Workflows
    • Joins & Junctions in Workflows
    • Initiating Workfows
    • Workflow Testing
    • Workflow Troubleshooting
    • Error Handling Approaches
    • Best Practices for Workflow
    • Using Sources
    • Organizing Workflow
    • Tracking Runs and Errors
    • How to Clone a Workflow Node
    • Optimizing Performance in the Task Engine
    • Applying Workflow Security
    • Workflow Versioning
  • Logs
    • Structured Logging
  • Expired Licenses
  • Troubleshooting
    • Using the Browser Developer Tools for UI Troubleshooting
    • How to Handle Out Of Memory - PermGen Space

Best Practices

  • Form Building Best Practices
  • Workflow Best Practices
  • Javascript Usage

How To Guides

  • Forms
    • How to Enable Structured Logging
    • How to Get Datastore Dates to display in Excel
    • How to inspect a services dependencies
    • How to use CSS for marking fields as required
    • How to preset field values on a form
    • How to disable specific checkbox or radio button options within a form
    • How to redirect on save of a form
    • How to style attachment fields
    • How to add FontAwesome icons in buttons
    • How to display checkbox / radio fields inline
    • How to display checkbox options vertically in a column
    • How to manipulate date date/time fields on a form
    • How to hide and show form elements based on a checkbox value
    • How to create a link to an attachment
    • How to validate fields before saving/submitting a form
    • How to format and clean text entered by a user
    • How to conditionally stop the submission of a page
    • How to Limit Attachment Types, Size, and Quantity
    • How to create a review page with read-only fields
    • How to mask field values for password fields
  • Workflows
    • How to Use a Simple If Statement in a Parameter Field
    • How to Manage Holidays
    • How to default date fields to now
    • How to find all references to a specific parameter
    • How to Eliminate Invalid XML Characters
    • How to Transform a Tree into a Routine
  • How to Write Webhook URLs
  • Reporting
    • Reporting Examples
    • Reporting Server Replication
    • How to Use Elasticsearch and Filebeat integration with Kinetic Structured Logs
    • How to set up a Submissions by User Report
    • How to set up an Aging Report
    • How to set up a Request - Submitters Report
    • How to set up a Form Duration Report
    • How to set up a Request by Month - Status Report
    • How to set up a Form Submissions Monthly Report
    • How to set up a Form Activity Report
    • How to set up a Approval Process Report
    • How to set up a Request by Month - Status Report
  • Bridges
    • How to set up a bridge to Kinetic Core Submissions for one of your Forms
    • How to use LDAP Bridging
    • How to use SSL with the LDAP bridge
    • How to: Bridging with JIRA
    • How to Find Related Models for a Bridge Endpoint

Kinetic Apps

  • Kinetic App Overview
  • Service Portal
    • Service Portal User Guide
    • Service Portal Concepts
    • Navigating Service Portal
    • Finding a Service
    • Service Portal Administration
    • Configuring Alerts
    • Configuring a Service
    • Sending a Email Notification
    • Building a Service
    • Understanding Service Portal Workflow
    • Configuring Access
    • Using kinops to Document your Processes
    • How To Create a New Service
    • Organizing Services
    • Creating An Approval
    • Providing Solution Help
    • Understanding Discussions
  • Queue
    • Administering Queue
    • How to Fulfil a Request in Queue
    • Queue Views and Filters
    • Understanding Queue Tasks
    • How to use Adhoc Subtasks
    • How to Use SubTasks
    • How to Start a Discussion
    • How To Assign or Reassign a Task in Queue
    • How to Work a Task
  • Datastore
    • Creating a Datastore
    • Configuring a Datastore
    • Understanding Datastore Indexes
    • Searching a Datastore
  • Users
    • Creating Users
    • Cloning Users
  • Robots
  • Discussions
  • Survey
  • Tech Bar
    • Using Tech Bar
    • Scheduling an Appointment
    • Finding Upcoming Appointments
    • Rescheduling or Cancelling Appointments
    • Checking In
    • How to Access Queue for Tech Bar
    • How to Work a Tech Bar Appointment
    • Providing Feedback
    • Providing Solution Feedback Support
    • Understanding Queue for Tech Bar
    • Getting Help
    • Knowing What Notifications to Expect
    • How to Access Tech Bar Settings
    • Displaying Check In and Feedback Screens
    • Defining Schedules
    • Viewing Tech Bar Metrics
    • Managing Tech Bar Agents and Managers
    • Teams and Roles
    • Tech Bar Metrics
    • Managing a Tech Bar
    • How To Add a Front Desk User
    • How to Manage a Front Desk User
    • How to Remove a Front Desk User
    • Can Kinetic Tech Bar software accommodate multiple languages at a single tech bar?
  • Onboarding
  • Notification Templates
    • Writing Notifications
    • Notification Date Formatting
  • Scheduler
    • Understanding a Scheduler's Operational Data
    • How to Access Scheduler Settings
    • How to Add or Edit Availability
    • Managing Event Types
    • Managing Availability (including Overrides)
    • How to Add/Edit and Configure a Scheduler
    • How to Add an Agent
    • How to Remove an Agent
    • How to Remove Availability
    • How to Add or Edit an Availability Override
    • How to Remove an Availability Override
    • How to Add a Manager
    • How to Remove a Manager
    • How to Add a Manager
    • How to Add or Edit an Event Type
    • How to Remove an Event Type
  • Shared Configuration Guide
    • How to Update Your Display Name
    • How to Add Multiple Users at Once
    • Managing a User
    • How to Reset Your Password
    • How to Add Members to a Team
  • Settings
    • Introduction to the Settings Kapp
  • Teams
    • Adding and Removing Users from Teams
    • Creating and Removing Teams

Integrations

  • Integrations Overview
  • Integrations Library
  • Building Integrations
    • Building a Bridge Adapter
    • Building Handlers
    • How to Use the Task Test Harness
  • Agent
  • Authentication
    • How to Configure SAML SSO Support
    • How to configure OAuth Authentication in Kinetic Task/Workflow Engine
    • How to Configure LDAP SSO Support
    • How to Configure SAML Authentication with Kinetic v5.2
  • Troubleshooting Integration Errors

UI/UX (aka Bundles )

  • How to test local react development in a VM
  • UI/UX Overview
  • Browser Development Tools
  • Form Rendering Configuration
  • Understanding React

Installing On Prem

  • Prerequisites
  • Install and Upgrade Cassandra
    • Requirements
    • Installing Cassandra
    • Configuring Cassandra
    • Starting and Stopping Cassandra
    • Securing Cassandra
    • Encryption at Rest
    • Authentication and Authorization
    • Maintenance and Monitoring
  • Kinetic Architecture
    • Understanding the Recommended Architecture
    • Kinetic Agent
    • Glossary
  • Data Directory Configuration

Tools & Utilities

  • Dataviewer Library
    • Dataviewer Configuration Options
    • How to Add Static Text to Tables or Lists (DataViewer)
    • How to Add a Button to Tables or Lists (DataViewer)
    • How to Set Up the DataViewer Library
  • Typeahead Library
  • Component Library
  • SDK Overview
    • SDK Quick Start
    • SDK Examples & Samples
    • Kinetic SDK Ruby Doc
  • Workflow Parameter Reporter
  • Notifie Library

Security

  • Security
    • Applying Workflow Security
    • Does Kinetic Request support database encryption at rest?
    • How can I harden/secure my install of Cassandra?

Training

  • Basic Training
    • Introduction to Forms
    • Adding Elements to a Form
    • Updating Display and Validation Options
    • Workflow Introduction
    • Building Basic Workflow
    • Workflow Controls
    • Workflow Routines
  • Manager Training
    • Console Basics
    • Form Creation
    • Pages and Other Form Content
    • Adding Questions to Forms
    • Display and Validation
    • Bridges and Bridged Resources
    • Form Events
    • Attributes and Security
    • Consoles and Administration
    • Workflow Introduction
    • Building Basic Workflow
    • Tracking Runs and Errors
    • Workflow System Controls
    • Workflow Routines
    • Updating Handlers
    • Recursive Routines
    • Ruby Syntax
    • Using Loop Results
  • Advanced Training
    • The Identity Object & LDAP Groups
    • Datastores
    • Models
    • Bridged Resources
    • Events
    • Webhooks
    • Looping

Legacy Apps

  • Kinetic Calendar 2.0
    • Features
    • Configurations
    • Calendar Properties
    • Admin Login
    • Configuration Files
    • Adapters Configuration
    • Connections Configuration
    • Calendar Configuration
    • Event Type Configuration
    • Click Handlers
    • Javascript Click Handlers
    • URL Click Handler
    • Calendar Themes
    • Web Application Configuration
    • BMC Remedy ARS Adapter
    • Database Adapters
    • Generic SQL Adapter
    • DB2 Adapter
    • MSSQL Adapter
    • Oracle Adapter
    • Google Calendar Adapter
    • Microsoft Exchange Adapter
    • Microsoft Sharepoint Adapter
    • Netsuite Adapter
    • Remedyforce Adapter
    • Salesforce Adapter
    • Service Now Adapter
    • Using Calendar
    • Calendar Client-side Performance
    • Calendar Load Testing
    • Converting Version 1.5.x to Version 2.0.x
    • Kinetic Calendar VPAT

References

  • Ruby Documentation & Materials

Does Kinetic Request support database encryption at rest?

Suggest Edits

The standard Apache distribution of Cassandra does not currently support encryption at rest. The DataStax Enterprise distribution does. There are also some third-party open source options available: http://docs.datastax.com/en/datastax_enterprise/4.8/datastax_enterprise/sec/secDSE.html

Updated 7 months ago


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