Remedy Generic Update VERSION 2

This handler updates the form in the Remedy Form parameter entry with the request id (field 1) provided in the Request ID parameter. The database name of the field provided in the Field Name parameter is updated to the value provided in the New Value parameter.


Remedy Form:Remedy Form Name (not display name), eg. People is CTM:People
Request ID:Request ID (Field 1) of record to update
Field Name:Field Name (Database Name) to update
New Value:Value to place in specified field

Sample Configuration

Remedy Form:
Request ID:
Field Name:
New Value:


NameSample Result
request_idThe request id (field 1) of the updated record.


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