BMC ITSM7 Person Update VERSION 1


Updates a single ITSM v7.x CTM People entry related to the Remedy Login specified.

Note: If a site is provided and a site ID is not, an error will occur. If a site is provided without city, country, state, street, timezone, and zip/postal code information, the site will be set, but the "Site Address" field in CTM:People will still display the old location/address.

Note: If one component of the phone number is passed, all 4 should be.


Parameters

NameDescription
Remedy Login ID:The Remedy Login ID associated to the CTM People record to update.
Author:The author of the modifications to the person record.
Email Address:The email address to set
Region:The region to set
Site Group:The site group to set
Site:The site to set
Site ID:The site id to set - required if setting site
Site City:The site city to set - required if setting site (to correctly populate address)
Site Country:The site county to set - required if setting site (to correctly populate address)
Site State/Province:The site state/province to set - required if setting site (to correctly populate address)
Site Street:The site street to set - required if setting site (to correctly populate address)
Site Zip/Postal Code:The site zip/postal code to set - required if setting site (to correctly populate address)
Site Time Zone:The site time zone to set - required if setting site (to correctly populate address)
CC Business:The phone number country code to set
Area Code Business:The phone number area code to set
Local Part Business Phone:The phone number local part to set
Business Phone:The phone number (put together) to set
LanguageThe language to set (ex. en_US, fr_FR)

Sample Configuration

NameDescription
Language<%=@answers['New Language']%>
Remedy Login ID:
Author:
Email Address:
Region:
Site Group:
Site:
Site ID:
Site City:
Site Country:
Site State/Province:
Site Street:
Site Zip/Postal Code:
Site Time Zone:
CC Business:
Area Code Business:
Local Part Business Phone:
Business Phone:

Results

This handler does not return any results.


Changelog

No Changelog Available.