BMC ITSM7 Incident Close VERSION 1


Incident (HPD:Help Desk form) is set to a Status of Closed with the Status Reason provided.


Parameters

NameDescription
Incident NumberThe incident number to close
Status ReasonStatus Reason

Sample Configuration

NameDescription
Incident Number<%=@results['Create_Incident']['Incident ID']%>
Status ReasonAutomated Resolution Reported

Results

NameSample Result
Support Company

Changelog

No Changelog Available.