The Kinetic Platform consists of 3 primary components: Kinetic Core, Kinetic Task, and Kinetic Agent.
Request is the platform component that allows you to build powerful and beautiful front ends for your customers. It contains a drag and drop form editor where you can easily construct the forms you wish to present your users, but also supports the complexities of multi-system integrations, multi-tenancy, and workflow integration on all it's components.
You may also see this referred to as Request CE, Request Core Edition, CE, or Core Edition. The platform is built with a version of Request (CE) that is entirely our own creation, unlike our previous versions (RE or Remedy Edition) that relied on Remedy to be the platform.
Request is the point of connection in the platform where Task, Filehub, Bidgehub, and Request itself all come together to provide the customer with the optimal user experience.
Task is the platform component that allows you to build and execute workflows. It contains a drag and drop workflow editor where you connect code snippets together to build your flexible and powerful workflows. It also contains the engine that runs to execute these workflows and handle errors, providing fast workflow processing and robust error handling for all your workflow needs.
There are hundreds of these code snippets, called handlers, already built and available for use. These can connect you with everything from your local Request system to your AWS provisioning service and everything in between. Also, if you desired integration has an API but no handlers currently available, there are instructions available for you to be able to build your own.
While Task can be used stand alone and is a powerful workflow engine without the rest of the platform, with the platform, it allows you to integrate that powerful workflow into your beautiful front end experience for an optimal user experience.
The Kinetic Agent is the platform component that provides the connectivity between the front-end of the platform and other systems. This is what provides that multi-system integration within the Kinetic Platform's front-ends.
Updated 8 months ago