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The peripheral components for use with the Kinetic Platform.


Handlers

KAPP Assignment Group Membership Lookup V1

Retrieves the login and email information for the assignee or group members of the specified group.

Kinetic Agent Handler Execute V1

Use to call a handler that is loaded into a Kinetic Agent.

Kinetic Agent Handler Execute V3

Use to call a handler that is loaded into a Kinetic Agent.

Kinetic Assignment Record Retrieve V1

Retrieves a specific record from the KSRQTAssignment form.

Kinetic Assignment Record Update V3

Updates the Request Due Date, Work Order Due Date, and/or Priority field(S) on a specific record from the KSRQTAssignment form.

Kinetic Bridged Resource Call v1 V1

A handler that calls a bridged resource from a form.

Kinetic Bridgehub Bridge Create V1

Creates a Bridge in Kinetic Bridgehub

Kinetic Core API v1 V1

A generic rest handler.

Kinetic Core Bridge Call v1 V1

A generic rest handler.

Kinetic Cost Calculate Costs V1

Returns an XML listing record ids found in the KSSRVHelper form.

Kinetic Discussions Discussion Close V1

This handler closes a specific Kinetic Discussions discussion.

Kinetic Discussions Discussion Create V1

This handler creates a Kinetic Discussions discussion.

Kinetic Discussions Discussion Find V1

This handler finds Kinetic Discussions discussions based on parameters.

Kinetic Discussions Discussion Invite V1

This handler invites a user to a specific Kinetic Discussions discussion.

Kinetic Discussions Discussion Related Item Add V1

This handler will relate an item to an existing discussion by ID.

Kinetic Discussions Discussion Retrieve V1

This handler retrieves a specific Kinetic Discussions discussion.

Kinetic Discussions Discussion Uninvite V1

This handler deletes an existing Kinetic Discussion invitation.

Kinetic Discussions Discussion Update V1

This handler updates a Kinetic Discussions discussion.

Kinetic Discussions Attachment From Url Create V1

A handler to create a discussion message with an attachment.

Kinetic Discussions Message Create V1

This handler adds a message to a specific Kinetic Discussions discussion.

Kinetic Helper Record Create V3

Creates a specific record in the KSSRVHelper form.

Kinetic Helper Record Find All V3

Returns an XML listing record ids found in the KSSRVHelper form.

Kinetic Helper Record Find V5

Returns the first record id to a specific search in the KSSRVHelper form.

Kinetic Helper Record Retrieve V2

Retrieves a specific record from the KSSRVHelper form.

Kinetic Helper Record Update V2

Updates a specific record in the KSSRVHelper form.

Kinetic Request Answer Create V5

Creates a Submission Answer

Kinetic Request Answer Retrieve V4

Retrieves a Submission Answer

Kinetic Request Answer Update V5

Creates a Submission Answer

Kinetic Request All Answers Retrieve V2

Retrieves Submission Answers

Kinetic Request Approval Create V4

Creates an approval submission for the submission record specified by the 'Lookup Id' parameter, typically the Instance Id of the originating base request.

Kinetic Request Attribute Create V1

Populates Attributes Records (Settings Tab) for Service Items from a CSV data file

Kinetic Request CE Attachment Copy V1

This handler is used to copy an attachment from one submission to another.

Kinetic Request CE Attachment Create From Url V1

Creates an attachment by downloading it from a provided Url and uploads it to a Kinetic Request CE Form.

Kinetic Request CE Attachment Create V1

Creates a plaintext attachment and uploads it to a Kinetic Request CE Form.

Kinetic Request CE Attachment Temp Link Retrieve V1

Retrieves file attachment information for a submitted attachment field in Kinetic Request CE. This information also contains the URL for each attachment so the file can be downloaded from the file store.

Kinetic Request CE Attachment Upload V1

Retrieves a an attachment from Kinetic Filehub and uploads it to a Request CE form.

Kinetic Request CE Attribute Definition Create V1

Creates an Attribute Definition in Kinetic Request CE.

Kinetic Request CE Attribute Values Retrieve V1

Returns attributes for the provided slugs.

Kinetic Request CE Attributes Set V1

Updates one or more Attributes in Kinetic Request CE for the specified object.

Kinetic Request CE Bridge Model Create V1

Creates a Bridge Model in Kinetic Request CE.

Kinetic Request CE Bridge Update V1

Updates a Bridge in Kinetic Request CE.

Kinetic Request CE Cascading Attribute Value Retrieve V2

Returns the matched value of the "Property to Return" parameter for the given scope. If the Context is Submission, this handler will search for a matching submission value, if none found, it will search the form, then kapp, then space for a match.

Kinetic Request CE Create Password Reset Token V1

Creates a password reset token for a user.

Kinetic Request CE Datastore Form Retrieve V1

Retrieves a datastore form record in Kinetic Request CE for the specified space.

Kinetic Request CE Datastore Submission Activity Create V1

Creates a submission activity record in Kinetic Request CE.

Kinetic Request CE Datastore Submission Activity Retrieve V1

Retrieves a submission activity record in Kinetic Request CE.

Kinetic Request CE Datastore Submission Activity Update V1

Updates a submission activity record in Kinetic Request CE.

Kinetic Request CE Datastore Submission Create V1

Creates a Datastore Submission record in Kinetic Core for the specified space.

Kinetic Request CE Datastore Submission Delete V1

Deletes a Datastore Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Datastore Submission Retrieve V1

Retrieves a Datastore Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Datastore Submission Search V1

Searches a Datastore Form for submissions and returns any matching submission objects in the specified return format.

Kinetic Request CE Datastore Submission Update V1

Updates a Datastore Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Form Create V1

Creates a form record in Kinetic Request CE for the specified space. If the form exists, nothing happens

Kinetic Request CE Form Retrieve V1

Retrieves a form record in Kinetic Request CE for the specified space.

Kinetic Request CE Form Type Create V1

Creates a Form Type in Kinetic Request CE.

Kinetic Request CE Form Update V1

Updates a form in Kinetic Request CE for the specified space, kapp and form.

Kinetic Request CE Format Answers V1

Takes provided JSON or Retrieves all answers for a given submission and formats them into a name value pair results, json result, HTML table, and list. Allows for including, excluding, and or aliasing fields.

Kinetic Request CE Kapp Retrieve V1

Retrieves a Kapp record in Kinetic Request CE.

Kinetic Request CE Kapp Update V1

Updates a Kapp in Kinetic Request CE for the specified space.

Kinetic Request CE Password Change V1

Changes the password for a User record for the specified space in Kinetic Request CE.

Kinetic Request CE Space Admin Retrieve V1

Retrieves a User record in Kinetic Request CE for the specified space.

Kinetic Request CE Space Delete V1

Deletes a Space in Kinetic Request CE.

Kinetic Request CE Space Retrieve V1

Retrieves a Space record in Kinetic Request CE.

Kinetic Request CE Space Update V1

Retrieves a Space record in Kinetic Request CE.

Kinetic Request CE Submission Activity Create V1

Creates a submission activity record in Kinetic Request CE.

Kinetic Request CE Submission Activity Retrieve V1

Retrieves a submission activity record in Kinetic Request CE.

Kinetic Request CE Submission Activity Update V1

Updates a submission activity record in Kinetic Request CE.

Kinetic Request CE Submission Clone V1

Clones a Submission record in Kinetic Request CE for the specified space and orig submission.

Kinetic Request CE Submission Create V1

Creates a Submission record in Kinetic Core for the specified space.

Kinetic Request CE Submission Database Insert V1

Using the input of submission data this handler creates a record of that submission in an external database.

Kinetic Request CE Submission Delete V1

Deletes a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Get Answers V2

Retrieves all answers for a given submission and formats them into a name value pair result list and json/dataset result. Allows for including, excluding, and or aliasing fields.

Kinetic Request CE Submission Reset V1

Reset a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Retrieve Associated Attributes V1

Retrieves a Submission record including all associated values, form attributes, kapp attributes and space attributes.

Kinetic Request CE Submission Retrieve Children V1

Returns a submissions children as an ID List, JSON, or XML

Kinetic Request CE Submission Retrieve V2

Retrieves a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Search V2

Searches a kapp or form for submissions and returns any matching submission objects in the specified return format.

Kinetic Request CE Submission Update V1

Updates a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Team Create V1

Creates a team record in Kinetic Request CE for the specified space.

Kinetic Request CE Team Delete V1

Deletes a Team in Kinetic Request CE for the specified space.

Kinetic Request CE Team Membership Create V1

Adds the given user to the given team.

Kinetic Request CE Team Membership Delete V1

Removes the given user from the given team.

Kinetic Request CE Team Retrieve V1

Retrieves a team in Kinetic Request CE in the specified space.

Kinetic Request CE Team Update V1

Updates a Team record in Kinetic Request CE for the specified space.

Kinetic Request CE User Create V1

Creates a User record in Kinetic Request CE for the specified space.

Kinetic Request CE User Retrieve V2

Retrieves a User record in Kinetic Request CE for the specified space.

Kinetic Request CE User Update V4

Updates a User record in Kinetic Request CE for the specified space.

Kinetic Request Checkbox To XML V1

This handler converts a Kinetic Request checkbox answer into an XML string.

Kinetic Request Email Message Create V2

Creates a Kinetic message record using the specified message template. Once the Kinetic Request message poller process the record, an email message is generated and sent to the target recipient.

Kinetic Request Service Item Add Attribute V1

This handler adds an attribute to the given service item.

Kinetic Request Service Item Detect Attribute V1

This handler checks to see if a specific attribute is defined for the given service item.

Kinetic Request Service Item Detect V1

This handler checks to see if a given service item already exists.

Kinetic Request Service Item Remove Attribute V1

This handler removes a specific attribute that is defined for the given service item. If multiple instances of the same attribute are defined for the same service item, they are all removed.

Kinetic Request Service Item Rename V1

This handler renames a given service item.

Kinetic Request Service Item Update Status V1

This handler updates the status of a given service item.

Kinetic Request Base Submission Retrieve V1

Retrieves a specific Kinetic Request base record from the KSSRVCustomerSurvey_base form.

Kinetic Request Submission Build Attachment URL V2

Builds and returns URL for a file download of an attachment that was uploaded as a question answer.

Kinetic Request Submission Build Review Request Url V2

Builds and returns the URL that corresponds to a review request view of the desired Kinetic Request submission.

Kinetic Request Submission Close All Open V1

Updates the Validation Status, the status that is displayed to the end user, of the specified submission record and sets the Request Status to "Closed" for all open requests associated with the provided originating ID.

Kinetic Request Submission Close V1

Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record and sets the Request Status to "Closed".

Kinetic Request Submission Create Answers V3

This handler creates answer records related to the specified submission given one or multiple JSON answer sets.

Kinetic Request Submission Create V1

Creates a new base submission using the information specified.

Kinetic Request Submission Dataset Retrieve V2

Returns all dataset values for a given submission. For use inside of subtrees.

Kinetic Request Submission Format Answers HTML V5

Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.

Kinetic Request Submission Format Answers V1

Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.

Kinetic Request Submission Get Answer Set V1

This handler builds a JSON answer set for the current submission. The JSON structure maps question labels to their corresponding answers.

Kinetic Request Submission Update Answers V5

This handler creates or update answer records related to the specified submission given one or multiple JSON answer sets.

Kinetic Request Submission Update Status 7 V1

Updates the Status field (ID 7 not validation Status).

Kinetic Request Submission Update Status V1

Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record.

Kinetic Submission Complete V3

Sets a submission to complete and triggers the complete workflow, such as firing triggers

Kinetic Submission Retrieve Attribute V1

Retrieves the Kinetic Request base request with the specified values

Kinetic Submission Update Attribute V1

Updates the Kinetic Request base request with the specified values

Kinetic Table Data Create V2

Creates an entry in the CUSTOM:KSSRVTableData_base form

Kinetic Tabular Data Find V2

Retrieves request IDs (field 1) and Instance IDs (field 179) for Remedy entries for the form used for storing table data.

Kinetic Tabular Data Retrieve V4

Retrieves a single CUSTOM:KSSRVTableData_base entry/saved table row with the instance id specified.

Kinetic Task Engine Control V1

This handler is used to stop, start, or restart the task engine.

Kinetic Task Handler Retrieve V1

This handler is used to retrieve a handler.

Kinetic Task Instance Complete With Answer Set V1

Creates a complete trigger for the deferred task and passes along answer set data as return variables.

Kinetic Task Run Delete V1

TThis handler is used to delete a task run.

Kinetic Task Tree Create V2

This handler is used to create a tree for a given source / group.

Kinetic Task Tree Retrieve V2

This handler is used to retrieve a tree for a given source / group.

Kinetic Task Tree Run V2

This handler is used to start a new run of an existing tree.

Kinetic Task Trigger Resume V1

This handler changes the status of a task trigger from Paused to Unpaused, then the engine will then process the trigger.

Kinetic Task Triggers Retrieve By Handler V1

This handler retrieves all of the paused triggers related to the specified task handler.

Kinetic Task Triggers Retrieve By Tree V1

This handler retrieves all of the paused triggers related to the specified task tree.

Bridges

Kinetic Core Bridge Adapter V
The Kinetic Core Adapter is an adapter that is installed into Kinetic Bridgehub that allows data from Kinetic Core (including…
Kinetic Core System Bridge Adapter V
The Kinetic Core System Adapter is an adapter that is installed into Kinetic Bridgehub that allows data from the Kinetic Core…