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Kinetic Request Submission Close All Open

Updates the Validation Status, the status that is displayed to the end user, and sets the Request Status to "Closed" for all open requests associated with the provided originating ID.

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kinetic_request_submission_close_all_open_v1.zip

Detailed Description

Updates the Validation Status, the status that is displayed to the end user, and sets the Request Status to "Closed" for all open requests associated with the provided originating ID.

This can be helpful in situations where a request has "children", either child request, kinetic work orders, clones or other items that have the originating ID that all need to be closed. This prevents having to use a loop to do these at the end of these workflows.

The Validation Status is an arbitrary string that represents the status value that is displayed to the end user (such as "In Progress" or "Awaiting Approval") that is typically displayed within the launcher page of a Service Catalog.

The Request Status represents the overall completion status of the entire service request.  This includes any task processing that is associated with the submitted service item.  This value must be "Open" or "Closed".

Parameters

Name Description
Validation Status The value the Validation Status field on the specified Kinetic Request submission record will be set to.
Originating Id The instance id of the Kinetic Request submission to be updated (defaults to "<%=@base['OriginatingID']%>") with all items that have the originating ID.

Sample Configuration

Parameter Example Configuration
Validation Status Completed
Submission Id <%=@base['OriginatingID']%>

Results

Name Description
   

Change Log

Version Date Description
1 2013-09-17 Initial version