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BMC ITSM7 Notification Events Find

Returns an XML listing of enabled record ids found in the NTE:CFG-Notification Events form for the provided query and a count of the records found.

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bmc_itsm7_notification_events_find_v1.zip

Detailed Description

Returns an XML listing of enabled record ids found in the NTE:CFG-Notification Events form for the provided query and a count of the records found.

ex.

<Request_Ids>
   <RequestId>NTE000000001221</RequestId>
   <RequestId>NTE000000001523</RequestId>
</Request_Ids>

Also provides a count of record ids returned.

If no matching notification events are found, the returned XML looks like this:

ex.

<Request_Ids></Request_Ids>

And the returned count is zero.

Parameters

Name Description
Notification Event Type Notification Event Type (valid values: User, System Default)
Module Name Module Name (example values: Broadcast, Incident, Infrastructure Change, Request Management)
Notification Event Notification Event (example values: Assignment, Approval, Broadcast Notification)
Support Group ID for this Support Group ID
Remedy Login ID for this Remedy Login ID
Remedy Notification Method Remedy Notification Method (valid values: None, Alert, Email)
Pager Notification Send Pager Notification (valid values: Yes, No)
Individual Notification Send Individual Notification (valid values: Yes, No)
Group Notification Send Group Notification (valid values: Yes, No)

Sample Configuration

 

Parameter Example Configuration
Notification Event Type User
Module Name Infrastructure Change
Notification Event Approval
Support Group ID  
Remedy Login ID Allen
Remedy Notification Method  
Pager Notification  
Individual Notification No
Group Notification  

Results

Name Description
Record IDs XML list of Record IDs
Count Count of records found/returned

Change Log

Version Date Description
1 27 Jan 2014 Initial Version