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Kinetic Task Administration

Understanding the Task Administration Consoles

Kinetic Task Manager

Web based console used for Task Engine Configuration, Task Handler maintenance and exception handling.

The Kinetic Task Engine is controlled with three consoles.  You must have a Kinetic Task Manager license to use them.  The consoles control the task engine settings, manage the integrations with other applications (like BMC Remedy), and show individual tasks.

Task Administration

The Task Administration console is used to control the Kinetic Task Engine’s main settings.  It is divided into four tabs.

KineticTaskAdministrationConsole.jpg

Properties

The properties tab controls the connection to the Remedy server, the accounts used by the engine, notifications, logging, and encryption.  Click the “Edit Properties” button to change the properties.  Each section has a Help symbol on a blue dot that explains each setting in the section.  Hover over this symbol for a detailed explanation of each value.  After making changes to the settings, click the “Update Properties” button on the bottom of the page. 

TaskEngineProperties.jpg

Task Engine

The task engine tab shows you if it’s running and allows you to start and stop the engine.

Logging

This tab shows you the log level and the first 200 lines of the task engine log.  You can also download the entire log as a file.

Dependencies

All of the java libraries for the task engine and their locations are listed here.  This tab is useful to identify problems with installation of the task engine.

Task Configuration

This console controls the handlers that are deployed in your installation of Kinetic Task, and how and where they are displayed. There are two tabs. Task Handlers shows you what handlers are installed, and allows you to add/modify/delete them. Task Categories allows you to add/modify/delete categories.

TaskConfigurationConsole.jpg

Task Management

This console was covered in Chapter Four