Load and configure the reorder handler, then load the Reorder Service Item Template Elements service item.
- You will likely need to move the service item into one of your catalogs, it was exported from a catalog called: Examples
- This service item uses the out of the box /displayPage.jsp that ships with Kinetic Request, not a theme display jsp, so it will "just work", but you can modify it to use your theme if you wish.
- This service item/tree uses Task 3 as delivered. Using the information provided here, you should be able to rebuild the tree in your Task 4, if that is what you are using using this same provided handler.
Once loaded, the Service Item should be available in whatever catalog you moved it to:
Selecting the Catalog menu will populate the Search Type and Service Item menu. Using the Search Type menu isn't required, but if you do use it, it limits the Service Item menu further.
As mentioned in the text, in this example, I'd want to make sure no one was in the Startup Request in the Service Catalog Console, because if I run the reorder and someone has it open and re-saves it with the bad order (because they didn't refresh it after I did the update), I'll be doing it again.
Once this service item is submitted, the following tree runs:
And takes the value from the service item answer (which is the instance id of the selected Service Item template), and runs the reorder handler, fixing the element order.
Loops through the entries in the KS_SRV_ContentsElementHTML for the specified template and reorders the elements that aren't 999, starting at 1
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|Template Instance ID||The instance id of the Kinetic Request Template ID to be updated|
|Template Instance ID||KSeb25c15c2ed3f5e91608551fd722bed7a|