SSO Plugin Authenticator
SSO Plugin can be used as a single sign on solution to provide automatic login capabilities for Kinetic Request.
Feature
This external authenticator works with SSO Plugin (http://www.javasystemsolutions.com/jss/ssoplugin) from Java System Solutions.
Installation Files
Version | Release Date | Change |
---|---|---|
v03.00.00 | 2016-03-30 |
|
v02.00.01 | 2015-05-13 |
|
v02.00.00 | 2014-11-04 |
|
v01.01.00 | 2013-12-12 |
|
v01.00.06 | 2013-11-04 |
|
v01.00.05 | 2013-06-17 |
|
v01.00.04 | 2013-06-07 |
|
v01.00.03 | 2013-04-30 |
|
v01.00.02 | 2012-12-12 |
|
v01.00.01 | 2012-11-02 |
|
v01.00.00 | 2012-06-07 |
|
Installation Instructions
- SSO Plugin MUST be installed and setup before this authenticator will work. Please consult the documentation (http://www.javasystemsolutions.com/jss/ssoplugin) for SSO Plugin first.
- Unzip the archive file
- Copy the JSSAuthenticator.jar file to the Kinetic Request WEB-INF/lib directory.
- Copy the JSSAuthenticator.properties file to the Kinetic Request WEB-INF/classes directory.
- Login to the Kinetic Request AdminConsole and set the following properties:
- SSO Adapter Class => com.kd.kineticSurvey.authentication.JSSAuthenticator
- SSO Adapter Properties => C:\full\path\to\tomcat\webapps\kinetic\WEB-INF\classes\JSSAuthenticator.properties
- API Impersonate User => true (**NOTE** - this setting may not be available on all versions of Kinetic Request, and will be determined automatically if it does not exist as a configurable property)
- Save the AdminConsole properties
- Restart the Web Server
Usage Instructions
Service items will use the SSO Adapter if they are set to require external authentication. Service items don't always need to require authentication, so in Kinetic Request you will need to specify which service items do require external authentication.
- Using either the Remedy User Windows application or the Mid-Tier web application, open the Kinetic Request - Service Catalog Console form.
- Select a service item that will require authentication.
- Click on the Audit tab.
- Click the Require Authentication checkbox.
- Change the Authentication Type to External.
- Save the service item.
- Repeat steps 2 - 6 for each service item that will require authentication.
** NOTE - Some versions of Kinetic Request require the Authentication URL field to contain a value. This SSO adapter does not use this field value, so any value entered here will be ignored. Just enter any value (even a space will do) to satisfy the active link requirement that the field contains a value.