Use the below links and instructions to dowload and update Kinetic Request/Survey to version 4.4.1. Note: Kinetic Request and Kinetic Survey use the same files and follow the same installation/upgrade procedure. The information provided below applies to both applications.
|Remedy||AR Server v6.0.3 or greater|
|Web Application Server|| |
Java Servlet Container (Servlet spec 2.3, JSP spec 1.2)
|Java||32-bit Java 1.5.0 or greater - MUST be 32-bit|
|Architecture||Click for Architecture Requirements |
If the link above for the download file does not work, the file is available in the Attachments section below.