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Overview of Manage Requests

Overview

Covers the options on the left side of the Service Catalog Console.

Available Options

The options on the left side of the Service Catalog Console deal with options that can be used across service items and service catalogs.

Example of Links:

service_catalog_manage_links.png

Configuration, Integration Manager, and Report Manager are only available to Remedy Administrators

KS_BRG_Manager is required to see the Bridge manager link

KS_TSK_Manager is required to see either Kinetic Task manager link

Global Reporting and Report Manager are not shown by default. See the following link for instructions on showing these consoles.