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Activity Four - Add New Page and Other Elements

In this activity you add a new page to your existing service item, and add questions relating to the customer’s hardware needs. Also add other text elements as needed by your questions.

Steps

Questions can include and are not limited to:

What type of monitor?

What type of cpu/system unit?

Do you have any custom needs?

Make sure to try a variety of Answer Types.

Add text to the pages welcoming the customer, and giving any needed instructions. Also, add images to each page from the image library.

Finally, add a confirmation page with test displaying answers that the customer added, and giving them a ticket number to reference.

Things to Think About

If possible, add all the elements to your service item before starting any styling. It will save you time and headaches.