Look through the forms listed here and find how they relate to the other forms in Kinetic Request, Kinetic Survey, and Kinetic Task. What types of conventions and names do we use? How can this information benefit you as a Remedy developer? What are the nescessary forms for reporting?
Things to Think About
If you need to add workflow to “hook” into the Kinetic System, the flattener (KS_SRV_CustSurvey Results_join) form is the best place to start.
Most of the information about Kinetic Task can be accessed through the Task Consoles. It can be easier to see the relationships from there.