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Wrapper: customerRequest

 

Wrappers are preinitialized Java objects that provide easy access to  various settings within the bundle.  The CustomerRequest wrapper is provides convenience methods when working with customer request submissions..

Methods

catalogName()

Parameters:

Returns: String

Returns the name of the catalog the request form belongs to.

Example

IT Service Catalog

companyName()

Parameters:

Returns: String

Returns the value stored in the "Company Name" field on the base submission form.  This field is typically mapped from an answer that collects the submitter's company name.

Example

Kinetic Data

companyId()

Parameters:

Returns: String

Returns the value stored in the "Company Id" field on the base submission form.  This field is typically mapped from an answer that collects the submitter's company id.

Example

KD01

firstName()

Parameters:

Returns: String

Returns the value stored in the "First Name" field on the base submission form.  This field is typically mapped from an answer that collects the submitter's first name.

Example

Ron

 

lastName()

Parameters:

Returns: String

Returns the value stored in the "Last Name" field on the base submission form.  This field is typically mapped from an answer that collects the submitter's last name.

Example

Requester

 

submissionId()

Parameters:

Returns: String

Returns the value that uniquely identifies this submission.  This value is also referred to as the instance id, the customer survey base instance id, or the csrv number.  This value is automatically generated by the server.

Example

KS0002420349hdfsfh38d0YIDwsslfiUIODDY

 

templateId()

Parameters:

Returns: String

Returns the value that uniquely identifies the template, or form this submission is a child of.  This value is automatically set by the server.

Example

KS03safYDlsPSDFESXlsdf83023457dkflsP

templateName()

Parameters:

Returns: String

Returns the name of the template, or form this submission is a child of.  This value is automatically set by the server.

Example

Employee Onboarding