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Logs

Overview

This is where the logs useful for troubleshooting issues within the space, including bridging, 500 errors on submissions, API errors, etc, are located.

Application Log

This log is available when clicking "Application". It will contain Bridge, Space (user, team), Kapp, and Submission level errors.

These can be deleted or retried right from this console, but they can also be edited if necessary before retrying by clicking on the summary. This could be necessary if the issue was a URL issue with a new webhook and the webhook has been corrected. The job won't automatically inherit the update and will need to be manually updated.

Environment

The environment log can tell you useful information about your java/jdk, Request CE version, cassandra driver, and other useful environment details. Support may ask for this information when you are working with them on an issue.

 

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