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Chapter One - Overview

Kinetic Survey is a comprehensive tool for creating and administering Surveys of all types using BMC Remedy Action Survey System®. You can generate Surveys quickly across large or small groups with questions specifically tailored to them including approvals and ticket creation.

Kinetic Data and BMC Partnersip

As a BMC/Remedy user, you know that Remedy delivers service management software solutions that enable your organization to automate and manage internal and external service and support processes. As a BMC Solutions Partner, Kinetic Data delivers Remedy system enhancements expanding Remedy capabilities and processes that save you time while providing results faster and more efficiently.

Kinetic Survey User and Management Guide

This manual provides processes and procedures to create Surveys, their templates and questions, review completed Surveys and reports, set up users of Kinetic Survey, as well as manage and administer Surveys for your organization.

Who Should Read This Manual?

To use Kinetic Survey, you must have user privileges. See Users and Groups Administration.

The guide is aimed at users that will be creating and modifying Survey Templates.

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