Kinetic Data and BMC Partnership
As a BMC/Remedy user, you know that Remedy delivers service management software solutions that enable your organization to automate and manage internal and external service and support processes. As a BMC Solutions Partner, Kinetic Data delivers Remedy system enhancements expanding Remedy capabilities and processes that save you time while providing results faster and more efficiently.
Goals for Class
- Understand how Kinetic Survey and Kinetic Request integrate with other Remedy forms
- Installation issues
- Application Architecture
- Bridge Manager
- Brief introduction to Task Handlers