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Updates should not be made here under normal circumstances. Please use the "Social Media Update" Service Item to update the contents of this page.  The Service Item automatically creates children to this page. This page then creates its contents by compiling the content of the children pages.

If a manual update must be done, clone one of the children and modify the content of the page.  The headings should remain and be untouched.

Arranging Checkbox Answers in Multiple Columns

Wed, 25 Sep 2013 13:17:03 GMT

This solution article explains how to collect the answers in a multiple-checkbox List field and arrange them in parallel columns using JavaScript.

Troubleshooting PermGen Errors

Wed, 25 Sep 2013 13:17:03 GMT

Steps and recommendations for solving Out of Memory PermGen errors in tomcat.

Setting up a Deployment Calendar

Wed, 25 Sep 2013 13:17:03 GMT

This page contains files and instructions necessary to set up a Kinetic Calendar 2.0 that will allow customers to book a deployment time for their request directly within the request from available times configured by the deployment team.

Putting Answers into Mobile-Friendly Tables

Wed, 25 Sep 2013 13:17:03 GMT

This solution explains how to get customer answers into a responsive table.

Populating a Mobile-Friendly Table Using a Simple Data Request

Wed, 25 Sep 2013 13:17:03 GMT

This solution describes how to build a table that is responsive to page widths. An example service item is provided.

LinkedIn Handlers

Wed, 25 Sep 2013 13:17:03 GMT

These two LinkedIn handlers allow you to post a comment along with corresponding web content to both an individual and a companies profile. This web content url can be posted along with a Title, a Description, and an Image Url

Kinetic Task v3.1.0

Wed, 25 Sep 2013 13:17:03 GMT

Kinetic Task v3.1.0 has been released. This release features several enhancements to make the task engine even more powerful. Notable additions are the ability to create and share subtrees, and a task handler / subtree analysis console that shows where task handlers / subtrees are used. Please see the Task 3.1 documentation page for more information.

Facebook Handlers

Wed, 25 Sep 2013 13:17:03 GMT

Facebook handlers allowing you to post to a Facebook page. You can now use handlers to post statuses, links, and events to your pages

Implementing a Multi-Language Survey

Wed, 25 Sep 2013 13:17:03 GMT

This solution will focus on how to implement framework changes to enable multi-language surveys.

Kinetic Request Delivery Model

Wed, 25 Sep 2013 13:17:03 GMT

The Kinetic Request Delivery Model includes a number of worksheets, best practices and examples to assist with your implementation process. See how it can assist in an efficient implementation.

Kinetic Request v5.1.0 Hotfix 3

Wed, 25 Sep 2013 13:17:03 GMT

A hotfix has been delivered to fix a potential null pointer exception in certain situations, and also fixes some potential security issues.

Kinetic Request v5.1.0 Hotfix 7

Wed, 25 Sep 2013 13:17:03 GMT

A hotfix has been delivered to fix a potential null pointer exception in certain situations, and also fixes some potential security issues.

Kinetic Request v5.1.2 Hotfix 1

Wed, 25 Sep 2013 13:17:03 GMT

A hotfix has been delivered to fix a potential null pointer exception in certain situations, and also fixes some potential security issues.

Twitter Handlers

Wed, 25 Sep 2013 13:17:03 GMT

These two Twitter handlers allow you to post statuses of differing complexities to Twitter. One handler will post a text only status while the other one allows you to post a picture in jpg, gif, or png format.